• Expect to be welcomed
• Expect to feel comfortable
• Expect to be listened to
• Expect your individual needs to be met

We spend every day in our funeral home, but acknowledge that you may initially feel uneasy when you first arrive.

From your first contact, you will be welcomed. Our funeral home is light and serene and our meeting will take place in the comfortable arrangement room where you will be offered refreshments.

We will take the time to listen to your reflections and memories of your loved one and what is most important to you about their funeral service.

Listening to you and hearing your stories is not only helpful for you, but also for us, as it allows us to offer the most appropriate choices for the funeral service, rather than inundating you with options that are unsuitable or unwanted.

From here we will help to create a meaningful goodbye.

Practical Tips

Necessary Information:

• Date and place of birth. If born overseas, year arrived in Australia
• Occupation during normal working life
• Details of marriage(s). Date, place, to whom
• Details of children. Names and date of birth
• Parents of the deceased including mother’s maiden name
  

Things to Consider:

• Clothing for the deceased to be dressed in
• Personal items to be placed in or on the coffin
• Music, readings, pallbearers
• Thank you cards, church booklets or DVD presentation
• Flowers and press notices