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most people are unfamiliar with making funeral arrangements,
we encourage you to call us at any time of day or night
when a death occurs, for professional advice. We will
help you with what to do next.
Death In Hospital
The treating doctor will prepare the relevant paperwork
to enable us to commence funeral arrangements.
Death In An Aged Care Facility
The treating doctor will prepare the relevant paperwork
to enable us to commence funeral arrangements. As most
nursing homes do not have the facilities required to
hold the deceased for an extended period of time, we
will need to be notified promptly so that we can transfer
the deceased to our funeral home.
Death In The Home
Firstly, contact the treating doctor who will issue
a death certificate, if the cause of death can be confirmed.
Then call us so we can transfer the deceased to our
funeral home and commence funeral arrangements.
Please see
below if a death in the home is unexpected and cause
of death cannot be confirmed.
Unexpected Death
When a death is sudden or accidental, or the cause of
death cannot be confirmed, the police will be notified.
They will arrange for the person who has died to be
transferred to the Coroner’s Mortuary.
When a post mortem
is involved, funeral arrangements may be slightly delayed
until the Coroner has completed their examination.
Please phone us
and we will liaise with the Coroner on your behalf,
whilst planning the funeral arrangements.
In the days and weeks following a death, many organisations
will need to be informed. Below is a guide to help with
administrative tasks.
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